Something go wrong?
Let our support team convince you otherwise!

How? First, we'll flatter you by telling you how terribly important you are to us, and how making you happy is our first priority!

Then, we will point you toward a long list of questions which we say are frequently asked... but of course we wrote them ourselves. That list is designed to convince you that you're the first person ever to have your particular problem, leading you to suspect maybe you're the problem. Chances are, you'll give up right then and there. But...

If you're still convinced there's a problem, we admire your tenacity. So please email us, and we'll personally get back to you with some sort of answer... or at the very least, an apology. And by "we", we mean "I", because there's really just me here. But we don't often let you know that, because -- well, didn't you have more confidence in us back when we were calling me "we?" Of course you did.

Here's the email address for support: eric@aerfish.com